Career Opportunities at our Corporate Headquarters
To contact our Human Resources department, please email careers@netronome.com.
Netronome is a leading developer of highly programmable semiconductor products that are used for intelligent flow processing in network and communications devices. Netronome’s solutions include network flow processors and acceleration cards that scale from 10 to 100 Gbps. They are used in carrier-grade and enterprise-class communications products that require deep packet inspection, flow analysis, content processing, virtualization and security. Netronome’s products are developed in labs in Santa Clara, CA, Boxborough, MA and Pittsburgh, PA.
Field Applications Engineer, Platforms & Systems
Opportunity and Responsibilities:
Netronome field applications engineers perform a number of critical technical roles that directly impact the success of our customers’ designs. You will be responsible for providing all aspects of pre- and post-sales technical support to our OEM customers, ecosystem partners, distributors, ODMs, and CMs. The FAE functions as an integral member of field operations, bridging the sales teams, account managers, factory-based systems engineering and product marketing to provide pre-/post-sales customer technical support.
Primary responsibilities include:
• Provide technical support to advocate Netronome products to customers during the design-win cycle
• Creation of application notes, technical papers, technical specifications and supporting software examples
• Design review in development of customer hardware schematics, test software, device drivers, APIs, and application software
• On-site customer design support and consultation
• Creation and/or presentation of technical material for customer meetings
• Creation, demonstration and benchmarking of Netronome products, including software, development tools and reference hardware
• Providing technical training to local Netronome sales staff, channel partners, manufacturer reps and customers
• Create and review technical documents, specifications, manuals, application notes, whitepapers, product briefs and other collateral
• Assist in new product and technology definitions
• Troubleshoot, diagnose, and resolve complex customer support issues in a timely manner
• Ability to collaborate with global team members in various time zones
• Replicate issues and testing customer configurations in a lab environment
• Regional travel as required
The ideal candidate will have the following experiences and capabilities:
• Bachelors Degree in Computer Science or Computer/Electrical Engineering, MS preferred
• 5+ years of software or hardware design experience
• Proven field application experience in embedded systems, in networking applications
• Familiarity with open source networking applications and OS utilities such as SNORT, Wireshark, BRO, PCAP and others
• Common microprocessors and assembly language programming of CPU/NPUs/SoCs, including IXP microengines, ARM, MIPS, PowerPC
• Knowledge of software development using high performance embedded processors
• C programming, troubleshooting, performance analysis in embedded systems environment
• Linux or VXworks operation and administration, OS internals, binutils and C libraries
• Device Driver/API development
• Using networking and security protocols, software, such as IPSec/SSL and other layer 2-7 applications
• Designing network equipment including routers, switches, load balancers, virtualized servers, VPN gateways, firewalls, IDS/IPS and others
• Common system hardware interfaces (PCIe, SPI3/4, GMII, I2C, DDR SDRAM, TCAM, others), board level and I/O interface technology
• PCB/Board design and bring-up
• Advanced circuit design and schematic capture/layout principles
• Debugging and measurement tools such as EJTAG debugger tools, oscilloscopes, logic analyzers, and other test equipment
• Organized, self-driven and customer focused, with proven success in fast-paced and dynamic entrepreneurial/startup environments
• Excellent oral and written communication skills
We offer employees a first class benefits package that includes group medical, dental, vision, disability, life insurance, Flex-Spending Accounts (FSA), 401(k), holiday pay, and generous paid time off.
If you are looking for a new challenge, and would like to join a team of successful entrepreneurs and top engineers in the network flow processing industry, please send your resume to careers@netronome.com.
